Hospitality
Hotel Concierge Agent
I am a hotel concierge agent who manages guest services, reservations, and daily guest interactions to create a seamless hospitality experience.
Our Story
Japan is facing an unprecedented labor shortage. From hospitality to logistics to financial services, businesses are struggling to fill roles — not because of cost, but because people simply aren’t available. At the same time, traditional digital transformation (DX) has proven too expensive and slow. Why? Because DX often requires re-engineering internal processes and retraining entire teams — a major undertaking, especially in operationally heavy industries.
At Workonomy, we believe there’s a better way. Rather than rewire the business, we embed into it. Our Digital Workers don’t require process changes, API integrations, or months of configuration. They can be deployed in days and perform end-to-end roles — just like a temp worker would. Except they don’t churn, don’t require HR, and don’t take lunch breaks.
We’re starting in Japan — the most labor-constrained country in the world — but the problem is global. By tackling staffing gaps through role-specific automation, we’re helping businesses grow without growing headcount. It’s not just about efficiency. It’s about resilience.